Black Rose Kurta

1. Eligibility: Exchanges are only applicable to products that are in their original condition, unworn, unwashed, and with all tags attached. Any item that is damaged, altered, or not in its original packaging may not be eligible for exchange. 2. Timeframe: Requests for exchanges must be made within 3 days of receiving your order. We reserve the right to refuse exchanges requested outside of this timeframe. 3. Procedure: To initiate an exchange, please contact our customer service team at orders@khushiadsonali.com within the specified timeframe. Our team will guide you through the exchange process and provide you with instructions on how to return the item(s). 4. Exchange Options: Exchanged items can be replaced with a different size, or style of equal or lesser value, subject to availability. If the desired item is unavailable, we may offer a credit note for future purchases. 5. Shipping Costs: Customers are responsible for the shipping costs associated with returning the item(s) for exchange. However, if the exchange is due to an error on our part (e.g., wrong item sent, defective product), we will cover the return shipping costs. 6. Inspection: Upon receiving the returned item(s), our team will inspect them to ensure they meet the eligibility criteria outlined above. We reserve the right to refuse exchanges for items that do not meet these criteria. 7. Final Decision: All exchange requests are subject to approval by our company. We reserve the right to deny any exchange request that does not comply with our exchange policy. By initiating an exchange request, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this exchange disclaimer. If you have any questions or concerns regarding our exchange policy, please contact us at [customer service email].